Warranty and Returns

Warranty

Sometimes, stuff happens and the warranties are here to cover you, check out the terms of warranty on your product.
For BodyWorx and Bodycraft products, you can submit a Warranty service request by visiting GPI’s web site (click here)

For Horizon, Tempo and Matrix products, you can submit a warranty service request by visiting Johnson Health Tech’s website (click here).

If you have any problems, please don’t hesitate to give us a call on 03 8790 6900.

Returns

All of our products have warranties in case of any faults or damage which occurs during manufacture or transport.

All claims need to be made within seven days of purchase. All items must be in original packaging.

Please note that we cannot do a refund if you simply change your mind.

Repairs

Broken down gym equipment? Manic Fitness specialises in the repair, service and maintenance of fitness equipment from home use to commercial industrial fitness equipment.

Providing onsite service, we understand that you are busy, and you don’t have the time or the transportation to pack your gym equipment up and bring it into the service centre.

We use only Australian standard approved parts ensuring your machine works at its optimum performance and ensuring the safety of yourself and others.

The service team at Manic Fitness are also test and tag certified. You may have heard of the term “testing and tagging.” This is an industry name for inspecting and testing electrical equipment in the workplace to ensure its safety in compliance with AS 3760:2010.

Our teams knowledge also extends to gym cable replacements, repairs, service and maintenance of exercise bikes, rowing machines, steppers, ellipticals, treadmills and strength equipment.

Some of the fitness equipment brands we repair include:

  • Vision Fitness Equipment
  • Horizon Fitness Equipment
  • York Fitness Equipment
  • BodyCraft Equipment
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